
Delivery Policy
Effective: March 12, 2025
At Sunbuntopin, we take great care in ensuring that your artwork reaches you safely and promptly. We understand the excitement of receiving a new piece of art, and we are committed to making sure it arrives in perfect condition. Our shipping services are reliable, fast, and secure, giving you peace of mind throughout the process.
- Processing Time: All orders will be processed within 1-2 business days of purchase. Once your order has been dispatched, you will receive an email with tracking details so you can follow its journey.
- Shipping Time: Domestic orders typically arrive within 3-7 business days, depending on your location. For international deliveries, shipping times may vary, and we will provide an estimated delivery date when applicable.
- Shipping Costs: Shipping costs are calculated at checkout based on the size, weight, and destination of your order. We offer free standard shipping for orders over $100 within the continental United States. For international shipments, additional shipping fees will apply, and these will be calculated at checkout.
- Packaging: We understand the importance of receiving your artwork in perfect condition. Every piece is carefully packaged using high-quality materials to protect it during transit. Whether it’s a painting, print, or sculpture, rest assured that your purchase will be securely packed.
- International Shipping: We are proud to offer international shipping to select countries. Delivery times for international orders will vary depending on the destination, and customs fees or import duties may apply. These charges are the responsibility of the customer and are calculated at checkout.
- Order Tracking: Once your order has shipped, you will receive a tracking number. You can use this to monitor the progress of your delivery.
If you have any questions or concerns about your delivery, please don’t hesitate to contact our customer support team at info@sunbuntopin.com or call us at 650-466-0742. We are here to assist you with any shipping-related inquiries.